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Terms & Conditions

Terms & Conditions | Kiche Wolrd Trails

Please read these terms and conditions carefully before booking a tour with Stejos Tours & Travel. By making a booking, you agree to be bound by these terms and conditions.

Terms and Conditions

Effective date: 27 October 2026

These Terms govern enquiries, bookings and travel arrangements supplied or arranged by Kiche World Trails, and use of kichetrails.com. Please read them with your written quotation, itinerary, payment plan and booking confirmation before authorising a booking or making payment.

1. Booking and Reservations:

1.1. All bookings and reservations are subject to availability.

1.2. A valid ID or passport is required for all travelers. It is your responsibility to ensure that all information provided during booking is accurate.

1.3. To confirm a booking, a deposit or full payment may be required, as specified in your booking confirmation.


2. Cancellation and Refund Policy:

2.1. Cancellation fees may apply depending on the timing of your cancellation. Refer to your booking confirmation for specific details.

2.2. Refunds, if applicable, will be processed according to our refund policy, which is outlined in your booking confirmation.


3. Travel Insurance:

3.1. We strongly recommend that you purchase comprehensive travel insurance to cover any unforeseen circumstances, including trip cancellations, medical emergencies, and lost baggage.


4. Health and Safety:

4.1. It is your responsibility to ensure that you are in good health and fit to travel. We are not liable for any health-related issues that may arise during your trip.

4.2. Follow all safety instructions provided by our guides and adhere to local laws and regulations during your travel.


5. Travel Documentation:

5.1. Ensure that you have all necessary travel documents, including visas, permits, and passports, before departure. We are not responsible for any issues related to incomplete or expired documentation.


6. Changes and Amendments:

6.1. We reserve the right to make changes to itineraries, accommodations, and other tour details due to unforeseen circumstances or events beyond our control. We will make every effort to inform you of any such changes in advance.


7. Liability:

7.1. We act as an intermediary between various suppliers of services. We are not responsible for any loss, injury, damage, or additional expenses incurred due to delays, accidents, or any other causes.

7.2. We are not liable for any acts, omissions, or negligence of third-party service providers.


8. Privacy Policy:

8.1. Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.


9. Intellectual Property:

9.1. All content on our website, including text, images, logos, and trademarks, is the property of Kiche Trails. You may not use, reproduce, or distribute our content without our written permission.


10. Governing Law and Jurisdiction:

10.1. These terms and conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.


11. Contact Information:

11.1. If you have any questions or concerns about these terms and conditions, please contact us at info@kichetrails.com.

By using our services and engaging with us, you acknowledge that you have read, understood, and agreed to these terms and conditions. We reserve the right to amend or update these terms at any time, so please review them periodically for changes.

Location

Vedic House 4th Floor, Rm 416
Mama Ngina Street, Nairobi, Kenya
P. O. Box 3344 - 00100, Nairobi.

Contact Info

+254 710 796 868 +254 181 845 225

Services

  • Flight Booking
  • Hotel & Accommodation Booking
  • Airport Transfers & Transportation
  • Visa Assistance
  • Travel Insurance
  • Group & Conference Travel
  • Travel Consultation & Itinerary Planning

Regions

  • Kenya Tours
  • East Africa Tours
  • South Africa Tours
  • Middle East Tours
  • Europe Tours

Themes

  • Wild & Culture Safaris
  • Beach Breaks
  • Getaways | Staycations
  • City Escapes
  • Corporate | Group Travels

  • Privacy & Policy
  • Terms & Conditions
  • Kiche Trails Consent Form

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